Feedback from previous guests about their experience.
78%
liked the hotel and would stay again
Friendly staff
Convenient location
Cramped rooms
Limited dining choices
7.8/10
Very good
Rooms
7.2
Location
8.2
Service
8.9
Dining
6.8
Guest reviews
7.8/10
based on 10 reviews
7.3
7.3/10based on 691 reviews
John
United States,
June
2024
8.4/10
The hotel offers clean rooms and friendly staff, but the dining experience could be improved. It has a convenient location near the Kyoto station, though the industrial area may not be ideal for all guests.
Rooms
8.0
The rooms were clean and well-stocked with amenities, but slightly on the small side.
Service
9.0
The staff at the hotel is very friendly, helpful, and cooperative, providing nice service from the front desk to the buffet breakfast.
Location
9.0
The hotel is within a 10-minute walk of the major Kyoto transport hub and a shopping mall, making it very convenient for travelers.
Dining
8.0
The dining experience was surprisingly good with a variety of Japanese and continental options, catering to different preferences.
Facilities
8.0
The hotel offers various facilities such as dry cleaning, bicycle hire, laundry services, and tours/ticket assistance to enhance the guest experience.
Ashley
United States,
May
2024
7.8/10
The hotel offers a cozy stay with well-stocked bathrooms and a convenient location near transportation hubs, though some rooms may feel cramped.
Rooms
7.0
My room, while on the small side according to Japan standards, had ample space for my belongings and included essential amenities like shampoo and a kettle.
Service
9.0
I found the service at the front desk and during breakfast to be exceptionally friendly and helpful.
Location
8.0
The hotel's location is within walking distance of Kyoto station and a shopping mall, making it quite convenient for travelers.
Dining
7.0
Facilities
8.0
The hotel provides essential facilities such as laundry services and tour assistance, enhancing the overall stay experience.
Friendly staff
Cramped rooms
James
United Kingdom,
March
2024
8.4/10
The hotel is conveniently located near Kyoto station, making it easy to explore the city and access transportation. The rooms are on the smaller side but adequate for a comfortable stay. The service is friendly and accommodating, with helpful assistance available for various needs. The dining options offer traditional Japanese meals and cater well to different tastes. Overall, a good value for the money with some minor room size limitations.
Rooms
8.0
The rooms were small but provided a cozy and comfortable stay.
Service
9.0
The service was friendly and the staff was very helpful throughout my stay.
Location
9.0
The hotel's location near Kyoto station and other transport hubs makes it convenient for exploring the city.
Dining
8.0
The dining experience offered delicious traditional Japanese meals and a variety of options to choose from.
Facilities
8.0
The hotel provides a range of useful facilities including dry cleaning, bicycle hire, and laundry services.
Harold
United Kingdom,
January
2024
6.0/10
I had a mixed experience at this hotel. The room in the main building was tiny, with barely enough space to move around, but it served its purpose for a quick night's rest. The service, on the other hand, was top-notch, with staff being super friendly, helpful, and informative. The location was convenient for shopping but not ideal for exploring Kyoto's sights. The dining options were not as advertised, and the facilities were basic.
Rooms
5.0
The room in the main building was tiny with no space even to open your suitcase, really only a place to sleep.
Service
9.0
The staff was super friendly, what you'd expect in Japan.
Location
6.0
The location was for shopping but not so close to sightseeing spots.
Dining
5.0
The dining options were not as advertised, offering nothing like North American food; should advertise only Asia style.
Facilities
6.0
Basic facilities available.
Steve
United Kingdom,
December
2023
6.8/10
My stay at the hotel was a mixed experience. The rooms, although gigantic, had some issues with mold on the walls and in the bathroom, which I had to report to reception. The service was amazing, with staff going out of their way to help and carrying our bags downstairs. The location was convenient, with easy access to Kyoto Station, malls, and food courts, but the area around the hotel was rather industrial. The dining options were doable but not as varied as I would have liked. Overall, a stay with some ups and downs.
Rooms
6.0
The rooms were gigantic but had mold issues on the walls and in the bathroom. I had to call reception about it.
Service
9.0
The service was amazing, with staff being incredibly friendly and helpful, making our stay pleasant.
Location
7.0
The location was convenient, with easy access to Kyoto Station, but the surrounding area was quite industrial.
Dining
5.0
The dining was self-service with mainly Japanese food options, which were average and not as varied as expected.
Facilities
7.0
The facilities were decent but could use some improvement in terms of variety and quality.
Donald
United Kingdom,
November
2023
7.8/10
The hotel is conveniently located within a 10-minute walk of the major Kyoto transport hub and a shopping mall. The rooms are acceptable by Japan standard, offering enough space for clothes and luggage, with an en-suite including shampoo and a kettle. The service was kind and helpful, with staff even carrying our bags all the way down for us. The dining options were okay, with a mix of Japanese and Western food available. Overall, a decent choice for a stay in Kyoto.
Rooms
8.0
The rooms were acceptable by Japan standard, providing enough room for clothes and luggage, and the en-suite had amenities like shampoo and a kettle.
Service
9.0
The service was kind and the staff was very helpful and courteous, going the extra mile to assist us.
Location
8.0
The hotel is within a 10-minute walk of the major Kyoto transport hub and a shopping mall, offering convenience for travelers.
Dining
7.0
The dining options were okay, with a mix of Japanese and Western food available.
Facilities
7.0
The hotel offers basic facilities suitable for a comfortable stay.
Charles
United States,
October
2023
8.2/10
The hotel is conveniently located, within walking distance to Toji temple and Kyoto station. The rooms are clean and well-equipped, albeit on the small side. The service is accommodating, with a variety of amenities available. The dining options offer traditional Japanese fare in a buffet setting.
Rooms
8.0
My room was very clean and functionally arranged to maximize space. The bathroom was well stocked with essentials like shampoo, toothpaste, robes, and slippers.
Service
9.0
The staff here were very friendly and helpful during my stay. They offered a range of services, from front desk assistance to a good buffet breakfast.
Location
9.0
The location was ideal for my trip, with easy access to Toji temple and Kyoto station. It was within a 10-minute walk of major transport hubs and a shopping mall, making it very convenient.
Dining
8.0
The dining experience was surprisingly good, offering a variety of traditional Japanese dishes in the buffet that catered to different tastes.
Facilities
7.0
The hotel provides essential facilities such as dry cleaning, bicycle hire, laundry, newspaper service, and tours/ticket assistance.
Thomas
United Kingdom,
September
2023
8.2/10
The hotel offers clean and comfortable rooms with friendly staff. The location is convenient, close to Kyoto station and a shopping mall. The dining experience is good with mostly Japanese food choices. The facilities are satisfactory, catering to essential needs.
Rooms
8.0
The room was spotlessly clean and had necessary amenities like shampoo and a kettle. Although there were no English channels on the TV, there was no smoking smell in the room.
Service
9.0
The staff was really friendly and extremely helpful, going above and beyond to assist guests with various services like dry cleaning and tour assistance.
Location
9.0
The hotel is within a 10-minute walk of Kyoto station and near a big shopping mall, making it easy to find and access major transport hubs.
Dining
8.0
The dining experience offered good choices, mainly Japanese food, making it a pleasant experience overall.
Facilities
7.0
The hotel provides essential facilities to meet guests' needs during their stay, ensuring a comfortable experience.
Jessica
United States,
July
2023
7.6/10
I loved my stay at this hotel! The location was convenient, close to transit and sightseeing spots. The rooms, though small, were neat and tidy. The service was exceptional, with staff being very helpful and friendly. The dining experience was average, offering a decent selection of Japanese dishes. Facilities were satisfactory, offering all necessary amenities.
Rooms
7.0
The rooms looked the same throughout the floor and were a bit small but perfectly fine for a solo traveler like me.
Service
9.0
The staff were incredibly helpful, courteous, and always ready to assist. They even carried our bags down for us!
Location
8.0
The hotel is very close to Toji temple and Kyoto station, making it easy to get around. However, it's a bit far from the Jr station.
Dining
6.0
The dining options were decent, offering a variety of Japanese dishes. It was free but didn't overly impress me.
Facilities
8.0
The hotel provides useful services like dry cleaning, bicycle hire, laundry, and tours/ticket assistance.
Jim
United States,
June
2023
7.8/10
The hotel's location is quite convenient, within a short walk of the major Kyoto transport hub and a shopping mall, making it handy for transit and sightseeing. The rooms, while small like most in Japan, were adequate for our needs, though the presence of mold on the walls and in the bathroom was a downside. The service was friendly, apologetic, and willing to assist with useful information for our trip, but there were some limitations in the dining options compared to other places. The hotel's facility offerings were satisfactory, but the area around the hotel is somewhat industrial.
Rooms
7.0
The rooms, typical of Japan, were small but fine for a couple. However, the presence of mold on the walls and in the bathroom was not ideal.
Service
8.0
The service was friendly, apologetic, and provided useful information for our trip.
Location
9.0
The hotel is conveniently located within a 10-minute walk of the major Kyoto transport hub and a shopping mall, making it handy for transit and sightseeing.
Dining
7.0
The dining options were satisfactory with a good selection of Japanese items, but could be improved upon compared to other places.
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